PAYMENT:

Price is in EUROS. 

I accept Paypal as a method of payment. You can checkout through PayPal with all major cards. If you do not own a Paypal account you can choose ‘New to PayPal’ at checkout and simply pay with a Credit/Debit card as a guest, without needing a PayPal account.

Layaway:
I do offer a 30 day layaway plan for dolls over 200 EUR. I am always happy to reserve a doll in my shop for you, please contact me and I will put the item on RESERVE for you. A non-refundable 50% downpayment is due at that time. I will invoice you through Paypal for this. You should purchase the doll and make the final payment within 30 days.

 

REFUNDS:

Every doll is carefully wrapped into a sturdy box to ensure that it arrives to you safely from Spain but, if problems should arise during shipping, you must notify me of any damaged doll.
If possible, I will make a repair, if not I will make an immediate refund once I have received the doll back.

Buyers are responsible for shipping costs when returning purchases.

Digital downloads are not refundable.

 

SHIPPING:

I ship within the following 2 business days after full payment is received.

All my dolls are sent via International Priority AirMail. A tracking number will be provided so you can follow your parcel.

During winter holidays post and customs are slow!

Only buyer pay any and all customs fees incurred in shipping. I am not responsible for delays due to customs procedures.

When purchasing ebooks, after checkout you will be redirected to a page and you will find access to your PDF file there.

Don’t hesitate to get in touch with me if you have any question!